During the warranty period, Roche will repair or replace, in its sole discretion, any CoaguChek system that does not work properly because of a defect in materials or workmanship. The purchaser’s sole and exclusive remedy with respect to the System shall be repair or replacement. This warranty applies only to new devices. In the event a System is repaired or replaced, the warranty period will not be extended.
This warranty is valid only if the System is used in accordance with the user instructions. This warranty will not apply:
- If damage results from changes or modifications made to the System by the user or third persons after the date of manufacture;
- If damage results from service or repairs performed by any person or entity other than Roche.
- If damage results from a force majeure or other event beyond the control of Roche; or
- If damage results from negligence or improper use, including but not limited
to improper storage, physical abuse such as dropping, or otherwise.
This warranty shall be personal to the original purchaser. Any sale, rental, or other transfer or use of the System or any of its components covered by this warranty to or by a user other than the original purchaser shall cause this warranty to immediately terminate.
This warranty is exclusive of all other warranties, express or implied including without limitation the implied warranty of merchantability or fitness for a particular purpose. In no event shall Roche be liable for any incidental, consequential, indirect, special or punitive damages arising from or in any way connected with the purchase or use of the System.
This warranty is subject to Roche Diagnostics Standard Terms and Conditions (found on the back of your invoice) as well as the CoaguChek returns policy (found within your sales pack). In the event of any discrepancies between the terms of this warranty and any of the above documents, the terms of this warranty shall prevail.
The terms and conditions of this warranty do not affect your statutory rights.
CoaguChek Care Line 0808 100 7666