Warranty Card

To qualify for your warranty please complete this form:

Please list the serial number on the back of your CoaguChek Meter

When did you start using the CoaguChek Meter?

My machine was purchased...
How do you manage your condition?

Roche Diagnostics Limited. (“Roche”) warrants the CoaguChek system (“the System”) against defects in materials and workmanship for a period of two (2) years from the date of purchase. Proof of purchase may be required. This warranty does not cover supplies and accessories, including but not limited to, strips, batteries. In order for Roche to administer you warranty, we need to process your personal information. Roche is committed to using your personal information in accordance with the Privacy and Cookie Policy which can be found online here.

During the warranty period, Roche will repair or replace, in its sole discretion, any CoaguChek system that does not work properly because of a defect in materials or workmanship. The purchaser’s sole and exclusive remedy with respect to the System shall be repair or replacement. This warranty applies only to new devices. In the event a System is repaired or replaced, the warranty period will not be extended.

This warranty is valid only if the System is used in accordance with the user instructions. This warranty will not apply:

  1. If damage results from changes or modifications made to the System by the user or third persons after the date of manufacture;
  2. If damage results from service or repairs performed by any person or entity other than Roche.
  3. If damage results from a force majeure or other event beyond the control of Roche; or
  4. If damage results from negligence or improper use, including but not limited

to improper storage, physical abuse such as dropping, or otherwise.
This warranty shall be personal to the original purchaser. Any sale, rental, or other transfer or use of the System or any of its components covered by this warranty to or by a user other than the original purchaser shall cause this warranty to immediately terminate.

This warranty is exclusive of all other warranties, express or implied including without limitation the implied warranty of merchantability or fitness for a particular purpose. In no event shall Roche be liable for any incidental, consequential, indirect, special or punitive damages arising from or in any way connected with the purchase or use of the System.

This warranty is subject to Roche Diagnostics Standard Terms and Conditions (found on the back of your invoice) as well as the CoaguChek returns policy (found within your sales pack). In the event of any discrepancies between the terms of this warranty and any of the above documents, the terms of this warranty shall prevail.
The terms and conditions of this warranty do not affect your statutory rights.

CoaguChek Care Line 0808 100 7666

If you would like to make it easier to buy, take advantage of our interest free Easy Payment Plan, spread over 12 or 24 months.*

Available via the Care Line team. For more details please call 0808 100 7666.

CoaguChek® INRange meter kit available from £12.45** per month, excl. VAT

(24 x monthly payments of just £12.45**,12 x monthly payments of just £24.91**,total price £299) CoaguChek INRange test strips are available on prescription or you can buy online directly from Roche***

* T&Cs apply **Interest free Easy Payment Plan – Patient only (maximum 1 individual purchase). Individual patients can benefit from an Easy Payment Plan, spreading the cost interest free over 12 or 24 months.  In these cases the patient will need to make the purchase and a credit check will be required.
Representative example:
Cash Price £299
Total amount of credit £299
Interest rate 0% fixed
Pay either £24.91 per month for 12 months or £12.45 per month for 24 months
0% APR representative
Total amount payable £298.92 over 12 months or £298.80 over 24 months
This finance option is available through Roche Diagnostics Limited, Charles Avenue, Burgess Hill, West Sussex RH15 9RY. Roche Diagnostics Limited are authorised and regulated by the Financial Conduct Authority. Credit is provided by Hitachi Personal Finance, a division of Hitachi Capital (UK) PLC authorised and regulated by the Financial Conduct Authority. Prices are correct at time of preparation (November 2014). Prices are correct at time of last update (November 2016). Prices and finance options are subject to change. Finance requires credit checks before approval. *** Test strips are required and are available on prescription (GP’s discretion, prescription charges may apply). Care Line operational hours are Monday to Friday from 9am to 6pm. Patients who are chronically sick are eligible for VAT exemption, for more information please refer to HM Revenue and Customs on 0300 200 3700
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